
ICOVACS 2011 will take place in Katholieke Universiteit Leuven (Leuven, Belgium), November 14-16 and it will discuss and examine how the unique triangle of product/service design, logistics, and branding can be integrated and balanced in order to develop sustainable value chains unlocking new sources of competitiveness in manufacturing and service Supply Chains. According to this main theme, ICOVACS 2011 calls for contributions in the following topics:
Achieving Higher Performance in Health Care
- Supply chain management of pharmaceuticals and medical materials
- Medical logistics: maintenance of medical equipment, after-sales support
- Value chain analysis and optimization in patient logistics
- Design of logistic systems for quality in health care
- Inventory control in hospital supply chains, multi-echelon modeling
- Return, reuse and waste handling in healthcare
- Sustainable healthcare human resource management
- Medicine branding and packaging in healthcare value chain
- Remote healthcare service chain
- Hospital design and its effects on healthcare supply chain
Higher Performance in other Value Chain Services:
- Sustainable transportation and warehousing
- Service network design and management
- Service parts logistics network design
- Return / reverse logistics optimizations
- Inventory management in reverse supply chains
- Service chain analytics
- Business intelligence in service chain
- Effective service measurement
- Service quality and sustainability
- Customer relationship / service operations integration
- Green service chain
- Design for serviceability
- Customer self-service and sustainability
- Social customer relationship management (CRM) and marketing
- Service innovation in sustainable supply chain management
- Sustainable strategies in value chain service organizations
- Impact of design and brand management on service supply chain
We seek multidisciplinary papers on one or more of the above topics
A proceedings of the conference will be published in paper and CD formats
The conference will feature plenary talks from distinguished individuals in academe, industry and government
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